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STAREAST 2006 Concurrent Sessions
Go To: Agile Methods | Exploratory Testing | Outsourced Testing | Performance Testing | Security Testing |
Special Topics | Test Automation | Test Management | Test Metrics | Test Techniques
View by Date
| Outsourced Testing | | | Friday, May 19, 2006 10:00 AM |
She Said, He Heard: Challenges and Triumphs in Global Outsourcing
Judy Hallstrom, Franklin Templeton Investments
You are asked to put together a QA group in India that will work in tandem with your US team to provide twenty-four hour support for a global financial company. And what did Judy Hallstrom, Manager of Testing Services, and Indian Project Manager, Ravi Sekhar Reddy, and their group accomplish? The successful implementation of a fully integrated QA function, from scratch, in less than one year with minimal infrastructure. Walk through the challenges and triumphs as they built their unit from the ground up with no outsourcing service company support. With obstacles ranging from leased equipment, inadequate infrastructure, and shared office space to training issues, visas, Indian Customs, and much more, Judy and Ravi have seen and overcome them all. Now, two years later, they have a global QA team with processes that meet industry recognized quality standards.
• Working with a sourcing partner vs. going it alone
• Ways to build bridges between internal and outsourced staff
• Managing the workflow across international boundaries and multiple time zones |
| | | Friday, May 19, 2006 11:15 AM |
Managing Global Teams and Projects
Samir Shah, Microsoft Corporation
Global teams are increasingly becoming a reality with advancement in networking and internet technologies. You may have part of your team on west coast, east coast, in Europe or Asia. Although global teams seem to be a great way to bring diverse talent and to improve time-to-market, many projects actually fail to deliver on promises. An exception is the MSN Messenger team. After first setting reasonable goals and roadmaps for each team(s) and selecting projects that were amenable to remote work then hired the right talent or vendor resources that could support long-term project requirements. Samir Shah shares the techniques, especially those related to communications, that they employ at each stage of the effort to help them succeed. Samir describes the data they capture and the set of metrics they use to keep them on track. Find out what it takes to scale your team to be a successful global team.
• Kick-off with the right projects and clear roadmap
• Hire and train the internal and vendor team
• Measure success along the way |
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