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Featured Sessions & Speakers

Wednesday, June 4, 1:30 P.M.
Software Estimation and Project Conflict: Changing the Game
Michael Mah, QSM Associates, Inc.

Impossible deadlines and budgets are strangling many software teams today, sowing the seeds for “death march” projects for many software managers. Under these conditions, is it possible to use estimation techniques to de-escalate project conflicts? Managers and teams can either play the game — or work to change it. In this session, Michael Mah presents modern concepts on conflict management and explores areas where project estimation techniques might offer solutions. He describes where estimation, conflict management, and negotiation intersect. These include the use of project estimation to generate options and alternatives, and how productivity baselines can ''test'' project scenarios for fairness, credibility, and legitimacy.

Michael Mah is managing partner of QSM Associates, Inc. and a senior consultant with the Cutter Consortium. Michael is a regularly featured speaker and author on software metrics, management, organizational dynamics, outsourcing, and productivity benchmarking. He has 15 years of experience in the software measurement and estimation field, with his training on negotiation and mediation through the Program on Negotiation (PON) at Harvard. Michael is a past editor of Cutter’s IT Metrics Strategies and has published numerous articles and papers on these subjects.

Thursday, June 5, 10:00 A.M.
Are We Doing Well, Or Are We Doing Poorly?
Linda Westfall, The Westfall Team

Software metrics don't solve problems — people solve problems. What software metrics can do is provide information so you can make informed decisions and better choices. According to the new ISO/IEC 15939 software engineering/software measurement process, decision criteria are the “thresholds, targets, or patterns used to determine the need for action or further investigation, or to describe the level of confidence in a given result.” In other words, you need decision criteria to obtain guidance that will help you interpret the measurement results. This presentation shows you how to establish useful decision criteria for different types of metrics.

Linda Westfall is president of The Westfall Team, which provides software metrics and software quality engineering consulting and training services. Prior to starting her own business, Linda was senior manager of quality metrics and analysis at DSC Communications, where her team designed and implemented a corporate-wide metric program. She has more than 20 years of experience in real-time software engineering.

Friday, June 6, 9:30 A.M.
Team Size and Its Effect on Peer Reviews
Mark C. Paulk, Carnegie Mellon University

Peer reviews are a powerful software engineering technique. However, many factors can impact the effectiveness of peer reviews: review team size, amount of the work product, preparation rate, length of a review meeting, etc. Many of the recommended values for these factors appear to be based on intuition and anecdotal data rather than empirical research. Mark Paulk shows you how the size of a review team can prove to be a critical factor when it comes to defect removal. He presents research and project data from high-maturity organizations to illustrate disciplined processes you can customize for use in your organization.

Mark C. Paulk is a senior systems scientist for the Institute for Software Research International (ISRI) at Carnegie Mellon University. Prior to joining Carnegie Mellon, Mark was a senior systems analyst for System Development Corporation at the Ballistic Missile Defense Advanced Research Center. He received his master's degree in Computer Science from Vanderbilt University and his bachelor's degree in Mathematics and Computer Science from the University of Alabama-Huntsville. Actively involved with software engineering standards, Mark holds numerous professional society memberships and certifications, including ASQ Certified Software Quality Engineer and SEI Lead Assessor.

Friday, June 6, 10:30 A.M.
Software Development on Internet Time — Faster, Cheaper, Worse?
Girish Seshagiri, Advanced Information Services Inc.

Faced with critical time-to-market challenges brought on by the Internet, many developers are adopting a risky hack-and- test approach to software development — with potentially disastrous consequences. So instead of faster, cheaper, and better, we’re getting products that are faster, cheaper, and worse. This presentation examines the current state of software practice and the irrational management of some software projects. Girish Seshagiri describes how disciplined software engineering at the individual level through the use of the Personal Software Process (PSP) and improved management methods through the Team Software Process (TSP) are essential and workable for high-velocity software development. He also shows you how project teams consistently achieve business goals for customer satisfaction, improved profits, and reduced staff turnover.

Girish Seshagiri is CEO of Advanced Information Services (AIS) Inc. The AIS Development Group is a winner of the 1999 SEI/IEEE Computer Society Software Process Achievement Award. Strongly committed to sharing knowledge and ideas with the rest of the software community, Girish provided the leadership to establish the Watts Humphrey Software Quality Institute (SQI) in Chennai, India.

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