F2 Improving Measurement Capability Jim Shaver, McKesson and Beth Layman, TeraQuest
This presentation describes how one large organization with more than 20 software product development units is approaching process improvement and the maturing of measurement capability company-wide. You’ll see how the current state of measurement practices across the units was baselined, and work through the steps taken to improve measurement practices within the context of a CMM-based improvement initiative. Specific examples of corporate measurement scorecards and the journey towards improved measurement data quality and consistency are also shared. • Learn to baseline performance prior to and after software process improvement • Find ways to measure and benchmark process maturity across multiple software development units • Examine a standard set of ‘’valid’’ corporate measurements for an organization
