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Featured Sessions & Speakers| Wednesday, June 4, 2:30 P.M. |
Changing How You Communicate During Change
Winner of Best Presentation at SM 2002
Naomi Karten, Karten Associates
In uncertain times, such as those triggered by technological or organizational change, most people have a strong need to know what’s happening and how it will affect them. And yet information, empathy, reassurance, and feedback are often in short supply just when they’re needed most. In this presentation, Naomi Karten offers communication caveats to help you successfully introduce, manage, and cope with change. The guidelines she delivers will also allow you to use communication as a tool for effectively carrying out projects, strengthening teamwork, building relationships, and delivering service. You'll see how good communication can contribute to project success even in difficult circumstances.
Naomi Karten has presented seminars and keynotes to more than 100,000 people internationally to help them improve their service strategies and client relations. Her books on these topics include Communication Gaps and How to Close Them and Managing Expectations: Working With People Who Want More, Better, Faster, Sooner, NOW! Prior to forming Karten Associates in 1984, she earned degrees in psychology and gained extensive IT experience in technical and management positions.
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| Thursday, June 5, 1:00 P.M. |
Common Requirements Traps — And How to Avoid Them
Karl E. Wiegers, Ph.D., Process Impact
Many software development organizations find themselves caught in traps that prevent them from effectively collecting, documenting, and managing their requirements. Typical requirements traps include confusion about what a requirement is, inadequate customer involvement, ambiguous requirements, analysis paralysis, and scope creep. This presentation describes the most common requirements issues that can sabotage your project. Karl Wiegers highlights several symptoms that indicate you might be getting caught, and then gives you suggestions for avoiding or escaping each trap.
Karl E. Wiegers, Ph.D. is principal consultant with Process Impact, a software process consulting and education company. Karl's most recent book is Software Requirements, Second Edition. He is also the author of Peer Reviews in Software: A Practical Guide, the award-winning Creating a Software Engineering Culture, and more than 150 articles on software development, chemistry, and military history. Karl has served on the Editorial Board for IEEE Software magazine and as a contributing editor for Software Development magazine. He is a frequent speaker at software conferences and professional society meetings.
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| Friday, June 6, 9:30 A.M. |
The Real Job of Software Managers
Andy Kaufman, Institute for Leadership Excellence and Development
Regardless of job title, most people in software leadership roles are wearing many hats these days. That’s because although your primary responsibility is to deliver results, you must also act as part business adviser, technical visionary, fortune teller, budget cop, and therapist! So when it comes right down to it, what is the real job of the person in a software management role today? Based on 22 years of software development experience, Andy Kaufman shares practical insights to help you and your teams become more successful. He also examines why the scope of the software manager’s job has expanded, and how you can deal with it. Find out how developing your and your team's leadership talent is critical to sustainable success.
Andy Kaufman is president of the Institute for Leadership Excellence and Development (I LEAD), an organization committed to helping companies and individuals discover and maximize their leadership abilities. I LEAD provides keynote presentations and professional coaching services for companies and individuals around the world. Andy has a real passion for helping people learn to thrive in the midst of uncertainty and change, and his clear and entertaining style has helped thousands of people over the last decade to learn how to successfully navigate these challenges. Andy brings a rich background of over 20 years’ experience to his presentations and coaching.
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| Friday, June 6, 10:30 A.M. |
Judging Use Case Quality
Steve Adolph, WSA Consulting Inc.
Good systems begin with good requirements, and use cases are a popular mechanism for capturing functional requirements. However, many use case authors and reviewers have difficulty describing what’s right and wrong about their use cases because there are few objective criteria for judging them. A use case pattern language provides the criteria by capturing and sharing the practical knowledge of experienced use case writers. Patterns are more effective than a simple set of guidelines because patterns capture the essential core of a problem and can be adapted to the nuances of the situation and organization. This presentation shows how the use case pattern language can provide practical criteria for judging the quality of your use cases.
Steve Adolph is a senior consultant with WSA Consulting Inc. where he specializes in helping his clients adopt appropriate software development methodologies for their projects. He has 18 years of industrial experience developing and managing software development projects in the telecommunications, railway signaling, and graphic arts industry. An exciting and enthusiastic speaker, Steve has spoken at numerous conferences, seminars, and workshops on the topics of software project development. Co-author of Patterns for Effective Use Cases published by Addison Wesley, he is a frequent contributor to Software Development magazine.
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