M1 Thursday, September 26, 2002, 10:15 AM    Deliver Reliable Applications Faster With the Right Tools and Processes Dave Kapelanski, Compuware Corporation
Repeated attempts to decrease software time-to-market have borne a variety of processes and methodologies, resulting in dynamic development and testing environments that continue to ignore quality issues as well as budget constraints.To gain control of your project costs while still ensuring your application’s quality, the use of automated software tools must extend beyond that of any single process. Dave Kapelanski teaches you to leverage test automation software within each of the four lifecycle quadrants: development and integration, testing, production readiness, and performance and transaction availability management. • Learn when to use remote testing services • Determine when it’s time to bring outsourced functions back into your organization • Discover ways to ensure your applications are delivered on time and within budget		Dave Kapelanski has more than 27 years of experience with application development and testing initiatives. His experience extends across mainframe, distributed, and Web environments. During his career he’s been involved with a variety of applications that adopted emerging technologies such as the use of radio frequency-equipped devices, the electronic imaging of back-office systems, and distributed customer call centers including their Web enablement to provide self-service capabilities.
M2 Thursday, September 26, 2002, 11:30 AM    Achieving Software Quality Through Test Automation Process Integration Dawn Haynes, Rational Software Corporation
With increasing demands for high-quality software applications in shorter development cycles, it’s clear that teams need to go beyond simply running tests at the end of their development cycle. Instead, teams must approach development with quality as their primary objective. Dawn Haynes shows you how to integrate automated testing tools with best practices to implement an effective quality assurance process from the beginning (and throughout) the development lifecycle. • Examine the challenges inherent in the design of complex applications, and the enormous cost of developing a flawed application • Find out how to ensure quality in each stage of application development • Learn to incorporate comprehensive test automation early in the development lifecycle without limiting the test to the front end of the application		Dawn Haynes supports Rational’s quality automation focused customers worldwide by delivering technical presentations, seminars, training, consulting, and mentoring. Prior to joining Rational Software in 1996, she spent 11 years implementing technical solutions in the financial, medical, and software industries in various capacities. Dawn is a member of ASQ and active in local testing focus groups while participating in industrywide initiatives such as test patterns research and development. She’s also a contributing author of the book Quality Web Systems: Performance, Security & Usability by Elfriede Dustin, Jeff Rashka, and Douglas McDiarmid.
M3 Thursday, September 26, 2002, 2:00 PM    Get Control of Your Test Automation Project Jeff Tatelman, Spherion Technology Architects
To develop an automated regression test bed is no easy task. In fact, according to recent studies, more than 50% of test automation projects fail.To improve this statistic, companies must establish a consistent, repeatable approach for implementing test automation projects. Jeff Tatelman uses an inventory control application to teach you the key steps — from requirements gathering through implementation — to ensure success on any test automation endeavor. • Organize your test automation project tasks into phases • Develop a matrix on what to test based on requirements • Learn to design the best test automation approach for your environment		Jeff Tatelman has more than 20 years of quality assurance, management, and consulting experience in the software development industry. He’s developed software quality processes to support all phases of the software development lifecycle, and has implemented structured and automated testing, change management, and tools to support the software quality process. Jeff has also been responsible for implementing requirements-based testing at several Fortune 1000 companies including NCR, Sprint, Coca-Cola, and SunTrust Bank. He’s the co-founder of the Software Quality Association in Denver.
M4 Friday, September 27, 2002, 10:00 AM    The Business Case for Test Automation Linda Hayes, WorkSoft, Inc.
In tight economic times, it’s more important than ever to show a return on technology investments, including test automation. Unfortunately, management’s expectations are usually unrealistic in that they expect immediate results and aren’t prepared for the ongoing level of investment required after the tool is purchased. Find out why the benefits traditionally promised — reduced test resources and cycle time — are misleading and inaccurate. • Learn to properly set expectations and increase your chances of success • Acquire new techniques to quantify the return on your test automation investment • Find ways to justify additional time, money, and resources		Linda Hayes is CEO of WorkSoft, Inc., a software company specializing in test automation. She has more than 19 years of experience in software quality and testing and holds degrees in accounting, tax, and law. Linda is a frequent speaker and award-winning author of books and articles, including a monthly column in Datamation.
M5 Friday, September 27, 2002, 11:30 AM    Determine the ROI of Test Automation in Your Organization Ed Adams, VeriTest
Testing doesn’t just impact your company, it also impacts your customers, support organization, and well, every other part of your business cycle for that matter. Being able to discuss, define, manage, and demonstrate the return on investment (ROI) of testing is one way you can provide your organization with a way to put a value on testing and quality measures — and thereby effectively compare them to the associated investment costs. This tutorial will help you position testing as a business investment. You’ll learn where your organization (and its customers) expects the value points to reside, and the levels of ROI required to rationalize your technology expenditures. • Gain tips and tricks on automation application • Learn to use automation to accelerate and enhance test cycles • Analyze test outsourcing models to leverage expertise, make decisions about automation tool leasing, and more		Ed Adams is VeriTest’s vice president of worldwide testing services. In this role, he’s responsible for the position and promotion of VeriTest’s capabilities in outsourced testing, certification, and consulting. He has more than 10 years of experience in different areas of the software industry including product management, testing, development, and marketing. He’s a frequent speaker on quality and test automation topics and has taught courses at both public and private schools. He’s also conducted seminars for thousands of users, as well as delivered keynotes and training sessions.
M6 Friday, September 27, 2002, 2:00 PM    Test Tool Implementation Risks and Rewards Rick Craig, Software Quality Engineering
Did you know that an alarmingly high percentage of the test tools purchased are never successfully implemented? Many organizations could benefit tremendously from the effective use of testing tools; problem is, they’re not sure how to go about it. This session examines a dozen or more of the most common pitfalls encountered in the acquisition and implementation of testing tools and offers suggestions to avoid these mistakes. • Learn to avoid common pitfalls • Discover where to initially focus your test automation • Obtain hints on how to achieve buy-in		Rick Craig is an experienced test manager, consultant, and lecturer. He has helped hundreds of companies improve their testing in countries throughout Europe, Asia, Australia, and the Americas. Rick has been a featured speaker at testing conferences since 1983. He’s the former American editor of Software Quality Management magazine, as well as co-author of Systematic Software Testing. Rick is a colonel in the United States Marine Corps Reserve.

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