Pre-Conference In-Depth Tutorials

Each selection runs a full day and includes lunch.

Tutorials for Tuesday, Nov. 5, 9:00-5:00 (Selections I – P)

I	Establishing a Fully Integrated Test Automation Architecture Edward Kit, Software Development Technologies Three essential testing challenges tower above the rest: how to integrate test design and automation technology; how to build an automated regression test library using a minimum number of highly technical, programming-efficient testers; and how to design and document a highly inspectable test suite. Learn how these challenges are met while testing Web applications thanks to the right testing framework and a new, state-of-the-practice approach to test design. This tutorial addresses first-, second-, and third-generation usage of capture/playback tools, including how to overcome the most common automation problems. Learn tried-and-true techniques that will lead you to test automation success.
	About the Instructor Edward Kit, founder and president of Software Development Technologies, is a recognized expert in the area of software testing and automation. His best-selling book, Software Testing in the Real World: Improving the Process, has been adopted as a standard by companies such as Sun Microsystems, Exxon, Chase Manhattan Bank, and Cadence Design Systems.

J	Managing Test Execution Rex Black, Rex Black Consulting Services, Inc. Planning, test development, and early involvement in the software lifecycle are important, but at some point the tests must be run. It’s this period of time that poses unique challenges for test managers and lead test engineers. Based on his first book, Managing the Testing Process, his upcoming book, Critical Testing Processes, and nearly two decades of software, hardware, and systems experience, Rex Black covers the essential tools, important techniques, critical processes, and fundamental management skills for people involved in leading or managing test execution phases. Explore some of the challenges — and proposed solutions — test managers may encounter.
	About the Instructor Rex Black is the president and principal consultant of Rex Black Consulting Services, Inc., an international software and hardware testing and quality assurance consultancy. He and his associates help clients with implementation, consulting, training, and staffing for testing, test automation, and quality assurance projects. His popular first book, Managing the Testing Process, is now out in an expanded and improved second edition. His next book, Critical Testing Processes, will be published in early 2003.

K	Key Test Design Techniques  Lee Copeland, Software Quality Engineering This tutorial goes beyond basic methodology and picks up where most testing and documentation standards courses leave off. Because you still have to choose specific test cases, this course provides a number of methods for selecting a “smart” subset of the almost infinite selection available. You’ll learn how to design test cases using structured techniques, implement the art of test case design as well as the science, choose test case documentation formats, plus design improved processes based on results from executing test cases. This tutorial is relevant for novice and experienced testers, developers, test and QA managers, and business analysts.
	About the Instructor Lee Copeland has more than 30 years of experience as an information systems professional. During that time, he’s held a number of technical and managerial positions at commercial and nonprofit organizations in the areas of applications development, software testing, and software development process improvement. Lee has developed and taught numerous training courses focusing on software development and testing issues based on his extensive experience as an IT professional and a consultant. He is a well-known speaker at software conferences in the United States and abroad.

L	Fundamentals of Acceptance Testing Geoff Quentin, QBIT Limited Testing is a necessary activity in all phases of development and maintenance projects. To do it well, analysts and designers must work closely with users during acceptance testing of a system in order to ensure a usable, quality product. Geoff Quentin covers all the basics of acceptance testing including the planning of tests, the construction of test data, the documentation, and the reporting. Learn who should be involved and how you can conduct effective acceptance testing throughout the development and support of application systems.
	About the Instructor Geoff Quentin career in information technology spans nearly three decades. An accomplished speaker and lecturer on software testing and related topics, he is a member of the Information Systems Examinations Board. He’s also a chartered engineer and Founder Chairman of the British Computer Society's Special Interest Group on Software Testing.

M	Working with Developers: How to Build Sound, Professional Relationships  Bret Pettichord, Pettichord Consulting As a software tester, your success depends on your ability to work well with developers. That’s because they have information you need, and your work depends upon their schedules. Yet it’s natural for developers to be wary of testers. After all, it’s your job to find the defects in their work. Nonetheless, by being tough but fair, you can maintain your own integrity when delivering the bad news. In this interactive tutorial, Bret Pettichord helps you understand how developers think and how you can motivate them to want to help you. You’ll also explore how testers and developers think differently, and what it takes to build working relationships based on understanding and respect. Learn how you can establish credibility with them, write bug reports developers will want to fix, and what questions to ask — and avoid asking — when inquiring about their work.
	About the Instructor Bret Pettichord is an independent consultant specializing in software testing and test automation. He co-authored Lessons Learned in Software Testing with Cem Kaner and James Bach. He is also a columnist for Stickyminds.com, where he often addresses the work relationships of software testers. A frequent speaker at software conferences, Bret is also the editor of TestingHotlist.com. Currently, he's researching practices for agile testing.

N	Bug Hunting: Going on a Software Safari Elisabeth Hendrickson, Quality Tree Software, Inc. Drawing on real-world examples of bug reports, Elisabeth Hendrickson uses this forum to reveal tips and techniques for capturing the wiliest and squirmiest of the critters crawling around in your software. You'll learn how to use past bugs — both in your system and in other systems — to design tests that find future bugs. Since a good bug hunt starts with a map of the testing territory, you'll also learn to use simple diagramming techniques to gain better understanding of your software. Hendrickson also demonstrates a collection of simple Windows-based test assistance tools. This hands-on, highly interactive workshop gives you the opportunity to practice these bug hunting techniques in a fun yet challenging atmosphere.
	About the Instructor Elisabeth Hendrickson is an independent consultant who specializes in software quality assurance and management. She has more than 12 years of experience working with leading software companies and is the founder of Quality Tree Software, Inc. An award-winning author, she has published more than 20 articles and is a frequently invited speaker at major software quality and software management conferences.

O	Test Process Improvement Using the TPI® Approach Martin Pol, POLTEQ IT Services B.V. To be successful with any improvement activity, an adequate change management approach is required. The main steps to implement change are: the creation of awareness, the establishment of goals and scope for change, the assessment process, the selection and planning of improvement actions, and implementation and evaluation. This tutorial teaches you how to use the TPI model to define these stepwise improvements. Martin Pol then walks you through a number of related subjects and scenarios, such as the requirements for the change team, the human aspects, how to deal with resistance, and some do's and don'ts. He also covers metrics and how to measure the effects of improvement.
	About the Instructor Martin Pol, with more than 25 years of experiences in structured testing, is the author of many publications and books on structured testing in different languages. He is the CEO and a senior consultant for Polteq International Testing Services B.V. He was involved in the development of the structured testing approach TMap ® and the creation of TPI. Also, because he's working in the testing practice every day, Martin is a highly regarded lecturer and speaker at conferences throughout the world. He twice chaired the EuroSTAR conference and recently he received the European Testing Excellence Award for his contribution to the field of testing.

P	Web Performance Testing Dale Perry, Software Quality Engineering Many organizations are seeking to deploy mission-critical Web sites and applications intended to attract large numbers of revenue-generating visitors. This tutorial helps developers, engineers, and testers who are already experienced in testing small-scale Web sites understand the technologies involved in ensuring acceptable performance as the site’s usage grows. Learn about the automated tools available to assist you in performance testing your site before it goes live and after it’s in production. Find out the differences between load testing, stress testing, endurance testing, and integrity testing.
	About the Instructor Dale Perry has over 25 years of experience in information technology. He has been a developer, DBA, project manager, tester, and test manager. His project experience includes large system conversion, distributed systems, online applications, client/server, and Web applications.

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